Onboarding Overview (Identification Services)

Audible Magic's Onboarding process covers the whole journey: from initial sign-up to product activation and first use

Step 1:  Intro Call with the Business team

Identify the project objectives, outcomes, procedures, and timelines

  • Identify stakeholders (technical and business)

Step 2: Solution and Planning / Pre-kickoff Call 

Provide you with product information and an overview on best practices

  • Audible Magic will propose some solutions based on your use case.
  • Review of your environment. This would involve gaining a thorough knowledge of your workflow process.
  • Architecture review. 
  • Audible Magic will configure a test service.
  • Audible Magic will deliver test credentials to develop the implementation plan and run tests.
  • Timeline: 30 day test

Step 3: Kick-off call – Implementation (Technical)

    • Review integrations, automations, and customizations with Audible Magic.
    • Audible Magic will provide production credentials to add to your current workflow
    • Review go-live date

If you are interested scheduling an intro call or have any questions regarding out process please reach out to helpdesk@audiblemagic.com.