Fulfillment API Troubleshooting - Required Info

When troubleshooting issues with your implementation, some common information is needed to investigate issues

Audible Magic's Fulfllment APIs are SOAP-based requests to the Audible Magic Service. Please include the following information if you encounter errors or unexpected results:

  1. The specific SOAP request that generated the error
  2. The date & time of the request
  3. The specific error message returned

For additional questions regarding your use of the Fulfillment API's, please contact your Customer Success Representative or helpdesk@audiblemagic.com.